All Returns must be
submitted within 30 days of purchase.
Our goal is that you are completely satisfied with
your purchase. If you would like a refund or exchange, please follow the steps
Note: We do not store your credit card information. All returns will be by check.
Initiate an RMA
1. Log in to your account under My Account on the homepage of the
online store. 2.
In the Track Your Recent Orders
section, click on the View Details
link for the order you would like to initiate the RMA for.
in the order, click on the Add New RMA
Choose the number of items you want to return in the Order Items section.
5. In the Order Return Options section, choose the Reason and Method for the return/exchange.
6. Finally, you can add comments in the Comments section. Once done, click Save RMA.
7. You will receive an email confirming your RMA submission.
8. We will reply to your request within two business days with further instructions.